Shipping policy
Thank you for visiting and shopping at flair.pet. The following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
Our shipping policy states that all orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays (listed below). You will receive a Shipment Confirmation email once your order has shipped containing your tracking number.
Where does my order ship from?
Your order will be shipped from our distribution center in Clearwater, FL. or directly from our domestic brand partners.
Orders with multiple items may ship separately from different locations and arrive in separate packages.
Shipping rates & delivery estimates
Enjoy Complimentary Shipping on all orders over 100$.
Delivery timeframes are 3-5 days.
We ship to addresses within the U.S. only.
Which holidays do you observe?
Orders can be submitted via our website, but will not be processed or counted as in-transit on the following major holidays and company closures:
- New Year's Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
Delivery Guarantee:
We assure you that your shipment will be delivered within the promised timeframe, except in cases where delays occur due to circumstances beyond our control. Please note that shipping and handling costs, including duties or taxes, cannot be refunded. Factors that may cause delays, but are not limited to, include adverse weather conditions, natural disasters, civil disruptions, holidays, carrier interruptions, and delays caused by customs or local government authorities.
Declined Shipments:
If a package is declined upon delivery, an extra fee will be applied. Once the package is returned, this fee will be deducted from any eligible refunds.
If you have any questions about this Shipping Policy, please contact us:
By email: support@flair.pet